Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to personal information collected by 9:24 Group and its subsidiaries and affiliated brands (including TrueNorth Processing, OmniSmart Media, IntellaNexus, and CorePath Law) through our websites, forms, applications, phone calls, and SMS programs.

2. Information We Collect

Information you provide directly

• Name, email address, phone number, and mailing address
• Company name, job title, and business details
• Information submitted through contact forms, applications, or partner intake forms
• Information provided during phone calls, emails, or SMS conversations
• Payment and billing information (processed by third-party payment processors)

Information collected automatically

• IP address, browser type, device type, and operating system
• Pages viewed, links clicked, and referring URLs
• Cookies, pixels, and similar tracking technologies (see Section 8)

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services and those of our subsidiaries
• Respond to inquiries, schedule consultations, and provide customer support
• Process transactions and send related confirmations
• Send transactional, operational, and (with consent) marketing communications, including SMS
• Personalize your experience and deliver relevant content
• Detect, prevent, and address fraud, security, or technical issues
• Comply with legal obligations and enforce our agreements

4. SMS Communications & Consent

We collect SMS consent separately and explicitly. Consent is obtained through an unchecked checkbox on our intake forms, or through an SMS keyword opt-in, and is logged with the timestamp, phone number, and source of consent. You may opt out at any time by replying STOP to any message. Opt-out requests are processed immediately.

SMS opt-in data and consent are not shared with third parties or affiliates for marketing purposes. SMS data may be shared only with our SMS service providers to deliver messages on our behalf.

5. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers — vendors who help us operate (SMS platforms, CRM, hosting, analytics, payment processors) under confidentiality obligations
• Subsidiaries and affiliates — brands within the 9:24 Group portfolio for internal business operations
• Legal and regulatory authorities — when required by law, subpoena, or to protect our rights, safety, or property
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete personal information we hold about you
• Opt out of marketing communications (email or SMS) at any time
• Request a copy of your data in a portable format
• Object to or restrict certain processing

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. SMS consent records are retained for a minimum of four (4) years to demonstrate compliance.

8. Cookies & Tracking Technologies

We use cookies, pixels (including advertising pixels), and similar technologies to operate our website, analyze traffic, and measure the effectiveness of our marketing. You can control cookies through your browser settings; disabling them may affect site functionality.

9. Data Security

We use administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

11. Third-Party Links

Our websites may link to third-party sites (including our subsidiaries and partners). We are not responsible for their privacy practices. We encourage you to review their policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated through our website or by direct notice where required.

13. Contact Us

9:24 Group
General: info@924group.com
Website: 924group.com